Surcharges and Cancellation Policy
Lawn Care Services
24 Hour Cancellation Notice
Need to cancel your Lawn Care subscriptions? Simply request your cancellation at least 24 hours before the start of the next calendar month, and your subscription for the following month will be cancelled without penalty. Cancellation for any visits in the current month of subscription will not incur any pro-rated refund.
Overgrown Grass Policy
If the grass length exceeds 6” for the initial service visit for your Weekly or Bi-weekly Lawn Mowing plan, then an ADDITIONAL one-time surcharge will be applied to compensate the additional time needed for the job and additional wear and tear on the equipment. After the initial 6 inches of grass, each additional 6 inches of grass will incur a multiplier to the base rate as shown below.
| Grass Length | Under 1500 sqft | Under 2500 sqft | Under 3500 sqft | Under 4500 sqft | Under 5500 sqft |
|---|---|---|---|---|---|
| 6 – 12″ | $30 | $40 | $50 | $60 | $70 |
| 12 – 24″ | $60 | $80 | $100 | $120 | $140 |
| 24 – 36″ | $120 | $160 | $200 | $240 | $280 |
| 36 – 48″ | $180 | $240 | $300 | $360 | $420 |
Monthly Snow Removal Service
Packed Snow and Ice Policy
Any packed snow on your property at the start of the subscription which requires removal will incur an additional one-time fee.
24 Hour Cancellation Notice
Need to cancel your Snow Removal Subscription? No problem! Simply request your cancellation at least 24 hours before the next calendar month and your subscription for the following month will be cancelled without penalty. Cancellation for the current month of subscription will not incur any pro-rated refund.
Updated on June 11 2019